Your Operation, Redesigned for AI. 18 Weeks.
We find the real constraint, build the automation, and deploy it into your live operation. Three phases. Same senior team start to finish.
Most Companies Automate the Dysfunction.
Your competitors are getting faster. Not incrementally. Processes that took two weeks are taking two days. You know AI is part of the answer.
So you engage a vendor. Six months, three hundred thousand dollars. They build something. It doesn't land. The team resists it. The process didn't actually change.
The reason is almost always the same: nobody mapped the actual process first. Until you do that, you don't know what you're automating, let alone if it's worth it.
If you build AI on top of a broken process, you don't fix the problem. You automate the dysfunction. We find the constraint before we build.
Three Phases. 18 Weeks. One Team.
The same senior team runs the entire engagement. The context, the relationships, the deep understanding of your operation. None of that transfers between phases.
Weeks 1-6
Discovery. Map the Real Operation.
We interview across every level of your organization. Not just leadership. The people doing the work every day. The ones who know the workarounds, the exceptions, the places where the official process and the real process diverged years ago.
We cross-reference what people say with what your operational data shows. The real constraint lives at the intersection.
What you have at week 6
- 01Complete service blueprint of your current operation. End to end.
- 02Prioritized AI roadmap. What to build, what kind of AI, in what order.
- 03ROI projections built from your actual numbers.
- 04Fixed-fee estimate for each initiative on the roadmap.
- 05A working proof of concept, integrated into your environment.
Weeks 7-12
Build. The Highest-Leverage Problem First.
We take the top priority from the discovery roadmap and build it. Not a phase of it. The full solution, deployed into your live operation.
Production functionality in your environment within 2 weeks. Incremental releases every week after that. Your team validates against the real process, with real data.
Weeks 13-18
Build Again. The Next Priority.
Same cadence. The second highest-leverage initiative. By now the team has deep context on your operation, your systems, and your people. The second build moves faster than the first.
By week 18, your operation looks materially different. The work that required human time but not human judgment is automated.
What This Looks Like.
A compliance-driven company running a high-volume review process came to us. The team was overwhelmed. Turnaround times were slow. Leadership's instinct was to hire more reviewers.
The discovery told a different story. Most of the work wasn't decision-making. It was plumbing. Verifying documents. Checking credentials. Confirming data completeness. People spending most of their time on work that exists only because the systems don't talk to each other.
That work is now automated. What's left for the human team is the decision: pass or fail.
Why It Works When Other Approaches Don't.
Every Level, Every Role
The people who know how a process actually works are not the people who manage it. We interview across every level.
AI-Native Capture
Every conversation captured, processed, and indexed. Nothing paraphrased from memory. The insight that matters rarely surfaces in week one.
Data Cross-Reference
Interviews tell you what people think is happening. Operational data tells you what's actually happening. The constraint lives at the intersection.
Carve, Automate, Integrate Back
We don't rebuild your legacy systems. We carve out the process, build a clean solution, and feed decisions back into your existing platform.
Who This Is For.
COOs and operations leaders at companies doing $50M-$150M in revenue. Growing fast. Internal operations struggling to keep pace. You need a team that will find the real constraint and build the solution.
The engagement is 18 weeks. Fixed fee. Same senior team from discovery through the final deployment. When the work is done, your team owns everything. We don't manufacture reasons to stay.
We'd rather be right than paid. If the discovery reveals the problem is organizational and not technical, we'll tell you. If the roadmap points somewhere you shouldn't build yet, we'll tell you that too.
“Vertice Labs transformed our digital product strategy, driving significant business growth. Their expert team is second to none.”
Start with a conversation about your operation.
The first call is 20 minutes. We'll figure out quickly whether this engagement makes sense for your situation.